Refund & Cancellation Policy

Courses are digital products and access is given right after payment. Please read the course details carefully before you buy.

When you get a full refund

• You were charged more than once for the same order.
• Money was debited but the payment failed or was not confirmed.
• You did not receive access because of a problem on our side and we could not fix it within 3 working days of you contacting us.

Cancellation

You can ask to cancel a purchase within 7 days of payment if you have not yet joined the learning group or started the courses. Write to us from the email address you used to buy.

After access has been used, purchases cannot be cancelled or refunded, except in the cases listed above.

How refunds are paid

Approved refunds are sent to the original payment method through Razorpay within 5–7 working days. Your bank may take a few more days to show it. Access to the course ends when a refund is issued.

How to ask for a refund

Email info@elancelearning.com with your order number, the email address you used and the reason. We reply within 2 working days.